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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
Home arrow Support arrow FAQ's
Setup Guides
Here we post a step-by-step "pictorial" guide on how to connect your PC or MAC to our network. Just choose your Operating System.
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Date Item Title Author Hits
Tuesday, 22 January 2008 My PC works, my Router doesn't! Wahoo Prime 672
Monday, 17 December 2007 Configure Mac OSX 10.5 Wahoo Prime 864
Saturday, 28 July 2007 How to find the MAC Address in Vista Wahoo Prime 8710
Saturday, 28 July 2007 Windows Vista Ethernet Setup Wahoo Prime 814
Saturday, 28 July 2007 Speedup tweak for Vista Wahoo Prime 684
Tuesday, 27 February 2007 How to find your network card MAC Address Wahoo Prime 716
Wednesday, 07 February 2007 Password protect your router! Wahoo Prime 8953
Tuesday, 06 February 2007 Configuring Internet Access for Mac OS X/Jaguar/Tiger Wahoo Prime 1529
Tuesday, 06 February 2007 Configuring Internet Access for MAC OS 8-9 Wahoo Prime 956
Tuesday, 06 February 2007 Windows 95/98/ME/NT/2000 Quick Start Wahoo Prime 1001
Monday, 05 February 2007 Windows XP - Ethernet Setup Guide Wahoo Prime 969
 
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Newsflash

Symantec Users - IMPORTANT READ!
If you are using Symantec Anti-Virus or Security software (Corporate Edition, this is worth a read .