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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
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Frequently Asked Questions
articles.jpg Please look through these questions to see if they provide the answer you are looking for.
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Date Item Title Author Hits
Monday, 29 September 2008 Firefox :: Connection Interrupted Wahoo Prime 277
Monday, 01 October 2007 Connecting my TiVO Wahoo Prime 785
Tuesday, 17 April 2007 Tarheels Get Subpoena Wahoo Prime 1080
Tuesday, 27 February 2007 Big Yellow Worm Alert! Protect Yourself! Wahoo Prime 949
Saturday, 17 February 2007 Safer AND Smarter Wahoo Prime 833
Friday, 16 February 2007 I have a PC but do not have a wireless card. How much do they cost? Wahoo Minor 694
Friday, 16 February 2007 How secure is wireless? I want do be able to conduct banking and other sensitive transactions. Wahoo Minor 580
Friday, 16 February 2007 How many access points will you have in each building and how close to me are they? Wahoo Prime 533
Friday, 16 February 2007 Will it be ready by the start of school? Wahoo Prime 520
Friday, 16 February 2007 How fast is it and how does it compare with DSL or cable modem? Wahoo Prime 717
Friday, 16 February 2007 I am having throuput issues on the wireless network on my Windows notebook. How can this be fixed? Wahoo Prime 561
Friday, 16 February 2007 I have more than one computer (TIVO, PlayStation) and need to connect them also. Can I do this? Wahoo Minor 754
Friday, 16 February 2007 What steps should I follow if I can't connect? Wahoo Prime 1307
Friday, 16 February 2007 How many connections can I have? Wahoo Prime 749
Friday, 16 February 2007 Personal Routers Wahoo Prime 660
Friday, 16 February 2007 Can I use a different outlet in my room? Wahoo Prime 650
Friday, 16 February 2007 Airport Express/Extreme Configuration Wahoo Prime 2337
Friday, 16 February 2007 Can I use a VOIP provider with my connection? Wahoo Prime 1821
Friday, 16 February 2007 My network card is disabled! Wahoo Minor 2776
Friday, 16 February 2007 Gaming and TIVO Wahoo Minor 2689
Friday, 16 February 2007 What is needed to connect? Wahoo Prime 697
Friday, 16 February 2007 How to find your network card MAC address Wahoo Prime 756
Friday, 16 February 2007 My Windows Firewall is broken! Wahoo Minor 585
Friday, 16 February 2007 What is not Allowed Wahoo Prime 780
Friday, 16 February 2007 Extended Absence? Wahoo Prime 1128
Friday, 16 February 2007 Is my Windows Firewall Blocking my Internet Access? Wahoo Prime 718
Monday, 05 February 2007 I can't send email. What is my outbound mail server? Wahoo Prime 745
Monday, 05 February 2007 What speed should I expect? Wahoo Prime 1698
 
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Newsflash

UVa Targeted by RIAA

As reported by the Daily Progress (full article here ), seven users on the UVa network have been targeted by the RIAA for illegal music download files.

 The University of Virginia tracks which user uses each IP address at any given time (just like we do). As a result, they are able to forward these warnings on to the actual user(s) that downloaded the files.  If the users do not "settle", they may find themselves the targetof a lawsuit.

 We ask that if you have not actually "bought" a song or movie, that you not download it so we don't have to forward these same letters on to you.