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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
Home arrow Support arrow Guidelines and Tools arrow I can't send email. What is my outbound mail server?
I can't send email. What is my outbound mail server? PDF Print E-mail
Written by Wahoo Prime   
Monday, 05 February 2007

Your email provider provides this.

If you have a UVa email account, you can quickly configure your  email program to "authenticate" before you send any email directly through their server. This is really helpful, especially with notebooks because this way your PC configuration does not change on grounds, in your apartment or when you visit home on break.

To configure your PC for SMTP Authentication, simply visit UVa's page that tell you all about how to do that:

http://www.itc.virginia.edu/desktop/email/smtpauth/

UVa also provides webmail at:

https://netbadge.virginia.edu/

If your email provider is not UVa, you should contact them to find out how to send through their SMTP (SMTP-Simple Mail Transfer Protocol, the same as "sending email") server. 

 
Last Updated ( Friday, 16 February 2007 )
 
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Newsflash

UVa Targeted by RIAA

As reported by the Daily Progress (full article here ), seven users on the UVa network have been targeted by the RIAA for illegal music download files.

 The University of Virginia tracks which user uses each IP address at any given time (just like we do). As a result, they are able to forward these warnings on to the actual user(s) that downloaded the files.  If the users do not "settle", they may find themselves the targetof a lawsuit.

 We ask that if you have not actually "bought" a song or movie, that you not download it so we don't have to forward these same letters on to you.