Got wireless?
If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.Going somewhere?
When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .Need help?
It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
Support Guidelines and Tools Online Support Chat | Online Support Chat |
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| Written by Wahoo Prime | |
| Sunday, 04 February 2007 | |
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Your web browser needs to have the Adobe Flash player in order to use the live chat system. OnlineSupport Chat is offered as an additional support option to Cavalier Broadband Internet subscribers. If the status above says "Offline", then please use the "Contact Support " link at the top of the page to send an email or visit our "Contact Page" for additional support methods. If you are an Internet customer and have a general question, please use the "Frequently Asked Questions " link for answers to the most common issues. |
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| Last Updated ( Sunday, 04 February 2007 ) |
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Newsflash
| UVa Targeted by RIAA |
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As reported by the Daily Progress (full article here ), seven users on the UVa network have been targeted by the RIAA for illegal music download files. The University of Virginia tracks which user uses each IP address at any given time (just like we do). As a result, they are able to forward these warnings on to the actual user(s) that downloaded the files. If the users do not "settle", they may find themselves the targetof a lawsuit. We ask that if you have not actually "bought" a song or movie, that you not download it so we don't have to forward these same letters on to you.
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