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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
Home arrow Support arrow Guidelines and Tools arrow Is my Windows Firewall Blocking my Internet Access?
Is my Windows Firewall Blocking my Internet Access? PDF Print E-mail
Written by Wahoo Prime   
Friday, 16 February 2007

There are situations where-in you need to reset your Windows Firewall settings, after removing a Trojan etc. Resetting the Windows Firewall sets the configuration to factory defaults by removing all the programs / port / exceptions settings.

To reset the Windows Firewall to the factory default state, try this:

  •  Type firewall.cpl in Start, Run dialog.
  •  Click the Advanced tab.
  •  Click the Restore Defaults button.
  •  Click Yes to continue when you see this dialog

Restoring the default settings will delete all settings of Windows Firewall that you have made since Windows was installed. This may cause some programs to stop working.

Do you want to continue?

The Windows Firewall is now turned ON, and set to factory default state.

Alternately, you can use the NETSH command-line to accomplish this:

Open a Command Prompt window and type NETSH FIREWALL RESET

 That's it, you're done.

 
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Newsflash

UVa Targeted by RIAA

As reported by the Daily Progress (full article here ), seven users on the UVa network have been targeted by the RIAA for illegal music download files.

 The University of Virginia tracks which user uses each IP address at any given time (just like we do). As a result, they are able to forward these warnings on to the actual user(s) that downloaded the files.  If the users do not "settle", they may find themselves the targetof a lawsuit.

 We ask that if you have not actually "bought" a song or movie, that you not download it so we don't have to forward these same letters on to you.