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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
Home arrow Support arrow Frequently Asked Questions arrow Airport Express/Extreme Configuration
Airport Express/Extreme Configuration PDF Print E-mail
Written by Wahoo Prime   
Friday, 16 February 2007
Since we see this happen a lot, we need to give you a couple of hints when connecting your own personal Airpot device to our network.

  1. Do not plug in the LAN connection to our network connection. Use the WAN port on your Airport.
  2. Please turn on the function to use "One IP address and DHCP".
Enjoy.
 
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