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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
Home arrow Support arrow Setup Guides arrow Can I use a different outlet in my room?
Can I use a different outlet in my room? PDF Print E-mail
Written by Wahoo Prime   
Friday, 16 February 2007
Probably not. Our network is useable for one outlet per bedroom. Many sites do not have up to date wiring and though there may be more than one outlet, it doesn't mean that connection is useable all the way into our electronics.  If you have one working outlet in your room, that's what is guaranteed to work.

If you want the computer in a different location, we suggest getting a longer cord or a personal router and creating your own wireless network.
 
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Newsflash

UVa Targeted by RIAA

As reported by the Daily Progress (full article here ), seven users on the UVa network have been targeted by the RIAA for illegal music download files.

 The University of Virginia tracks which user uses each IP address at any given time (just like we do). As a result, they are able to forward these warnings on to the actual user(s) that downloaded the files.  If the users do not "settle", they may find themselves the targetof a lawsuit.

 We ask that if you have not actually "bought" a song or movie, that you not download it so we don't have to forward these same letters on to you.