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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
Home arrow Support arrow Frequently Asked Questions arrow How many access points will you have in each building and how close to me are they?
How many access points will you have in each building and how close to me are they? PDF Print E-mail
Written by Wahoo Prime   
Friday, 16 February 2007
Most buildings have a locked gray cabinet with posted information about wireless connectivity in common areas (hallways/staircases/lobbies, etc.). It is likely one is not more than 100' away from you at any time. Each building has at least one transmission device, while others may have more than one depending on the physical layout of the building. Additionally, there may be additional antennas located throughout the site to ensure access in some "weak" areas.

Each building will have their radio transmitter(s) with printed instructions in plain sight on how to subscribe. Also printed will be the Basic Service Set Identifier (Radio Station Identification). All PC's will be required to have their network card registered with us. An encryption key will also be provided by us to you in order to connect, after which our systems will automatically configure your PC for access.
Last Updated ( Friday, 16 February 2007 )
 
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Newsflash

UVa Targeted by RIAA

As reported by the Daily Progress (full article here ), seven users on the UVa network have been targeted by the RIAA for illegal music download files.

 The University of Virginia tracks which user uses each IP address at any given time (just like we do). As a result, they are able to forward these warnings on to the actual user(s) that downloaded the files.  If the users do not "settle", they may find themselves the targetof a lawsuit.

 We ask that if you have not actually "bought" a song or movie, that you not download it so we don't have to forward these same letters on to you.