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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
Home arrow Support arrow FAQ's arrow Safer AND Smarter
Safer AND Smarter PDF Print E-mail
Written by Wahoo Prime   
Saturday, 17 February 2007

Safer

Our DNS services can identify and stop sites trying to phish (steal) your personal information or money. Our built-in Phishing protection works with all operating systems and browsers, and complements any other security measures already in use, such as a firewall and anti-virus software.

Here's what a blocked phishing site looks like:

 phish_warn

 

 

 

 

 

 

 

Smarter

We make corrections for common spelling mistakes, on the fly. That means when you are typing fast and type yahoo.cmo instead of yahoo.com you still get there. No annoying pop-ups or evil spyware installed because you made a typo. Things just work.

spelling_correction

 

 

 

We're not perfect (yet) so when we can't fix your typo we take you to a page with a set of search results.

Last Updated ( Saturday, 17 February 2007 )
 
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Newsflash

Symantec Users - IMPORTANT READ!
If you are using Symantec Anti-Virus or Security software (Corporate Edition, this is worth a read .