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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
Home arrow Support arrow Guidelines and Tools arrow Safer AND Smarter
Safer AND Smarter PDF Print E-mail
Written by Wahoo Prime   
Saturday, 17 February 2007

Safer

Our DNS services can identify and stop sites trying to phish (steal) your personal information or money. Our built-in Phishing protection works with all operating systems and browsers, and complements any other security measures already in use, such as a firewall and anti-virus software.

Here's what a blocked phishing site looks like:

 phish_warn

 

 

 

 

 

 

 

Smarter

We make corrections for common spelling mistakes, on the fly. That means when you are typing fast and type yahoo.cmo instead of yahoo.com you still get there. No annoying pop-ups or evil spyware installed because you made a typo. Things just work.

spelling_correction

 

 

 

We're not perfect (yet) so when we can't fix your typo we take you to a page with a set of search results.

Last Updated ( Saturday, 17 February 2007 )
 
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Newsflash

UVa Targeted by RIAA

As reported by the Daily Progress (full article here ), seven users on the UVa network have been targeted by the RIAA for illegal music download files.

 The University of Virginia tracks which user uses each IP address at any given time (just like we do). As a result, they are able to forward these warnings on to the actual user(s) that downloaded the files.  If the users do not "settle", they may find themselves the targetof a lawsuit.

 We ask that if you have not actually "bought" a song or movie, that you not download it so we don't have to forward these same letters on to you.