If your PC can connect directly to an Ethernet outlet and access the Internet but you are having issues getting your personal router to connect, we suggest you configure your router to handle MAC address cloning. Most router's handle this as part of their software capabilities.

Step 1:

First, get the MAC address of your connected PC's network card and write it down.

For MAC and Windows PC's, we've written a step-by-step here . For Windows Vista users, use this link .

Step 2:

LOGIN to your router by connecting the PC to one of the ports labeled 1-4 (DO NOT CONNECT THE WAN OR INTERNET PORT TO THE WALL OUTLET YET).

Some routers have a CLONE MY PC's MAC ADDRESS, some make you manually enter it in. The first screen below shows the WAN MAC ADDRESS for the Linksys router. Click the ADVANCED tab at the top and enter in your PC's  MAC address you discovered in Step 1 in the "USER DEFINED MAC ADDRESS". Now save and apply your setting and connect the router to the Ethernet connection, make sure you use the WAN or INTERNET connection on the router, and reboot the router.