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Got wireless?

If you have a personal router and are connecting it to our network, wait! Please visit the appropriate section for a "how-to" first! Incorrectly configured or connected routers are one of the top reasons your connection gets suspended.

Going somewhere?

When going on break, please take a minute to look over the "best practices" of what to do when leaving on break .

Need help?

It's always a good idea to have this checklist handy. Over 90% of the calls we get from folks who can't access the internet are "self solved" here.
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Connection Basics PDF Print E-mail
Written by Wahoo Prime   
Monday, 29 September 2008

When connecting to a Ethernet network provided by us, please make sure you follow these simple steps:

 1. Make sure your wireless card is OFF before plugging in your Ethernet cable.

2. Please make sure your browser is not set to use a "proxy server". Surfing the Internet with a proxy server turned on, cab have a very negative effect on performance.  ONLY use a proxy server when you are accessing materials that are provided only through the proxy server. It sometimes helps to have on browser setup to use a proxy server and use an alternative browser to access the Internet,

 3. If you are using a personal wireless router, please follow the steps listed here to make sure it is properly setup and secured.

Last Updated ( Saturday, 22 August 2009 )
 
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Senate Bill Advances

Both the US House and Senate are advancing a bill that would require operators of networks to keep records for a period of two years.

 http://www.govtrack.us/congress/bill.xpd?bill=h111-1076


Newsflash

UVa Targeted by RIAA

As reported by the Daily Progress (full article here ), seven users on the UVa network have been targeted by the RIAA for illegal music download files.

 The University of Virginia tracks which user uses each IP address at any given time (just like we do). As a result, they are able to forward these warnings on to the actual user(s) that downloaded the files.  If the users do not "settle", they may find themselves the targetof a lawsuit.

 We ask that if you have not actually "bought" a song or movie, that you not download it so we don't have to forward these same letters on to you.